We're building a new service – your feedback will help us to improve it.

Bank manager Building society manager, financial institution manager or director

Bank managers look after the day-to-day operations of their branch, supervise staff and work to attract new customers.

Salary, a pound sign Salary: £24,000 to £70,000 average per year
Hours, a clock face Hours: 35 to 40 per week

1. Entry requirements

Most employers will expect you to have management experience in financial services. If you don’t have this you could start by:

  • getting experience in other banking roles like customer service or sales, and working your way up
  • taking a higher apprenticeship
  • joining a bank or building society's graduate management trainee scheme

If you’re already working in banking, you may find it useful to study for professional qualifications like those offered by the Chartered Banker Institute or the London Institute of Banking & Finance.

You'll usually need a degree to join a management trainee scheme. A degree in business, economics, finance, management or marketing may be the most useful.

2. Skills required

You'll need:

  • the ability to lead, manage and motivate staff
  • communication skills
  • sales and marketing skills
  • problem-solving and decision making skills
  • IT skills

3. What you'll do

You'll run one or more high street bank branches.

Your role could include:

  • communicating and carrying out business, marketing and sales plans
  • monitoring sales targets and budgets, and producing figures and reports
  • estimating lending risks
  • motivating staff to meet targets
  • understanding the needs of individual and business customers
  • making sure that staff follow rules and procedures
  • keeping up-to-date with financial rules and the legal aspects of banking
  • developing relationships with the local community and businesses
  • dealing with customer complaints

4. Salary

Starter: £24,000 to £40,000

Experienced: £40,000 to £60,000 (senior branch managers)

Highly Experienced: £70,000 or more (regional and head office managers)

Benefits can include profit-related bonuses, lower-rate mortgages, loans, pensions, shares and insurance.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 9am to 5pm, Monday to Friday. You may also work on Saturdays, depending on your branch's opening hours.

You may need to be on a rota in case of security problems.

You'll be based in an office at your branch. If you become a regional manager, you'll travel between a of number branches.

6. Career path and progression

You could work towards chartered banker status with the Chartered Banker Institute. This could help broaden your career options at senior management level.

With experience, you could take on responsibility for several branches in a local area or region. You could move into head office operations, or work with the bank's overseas division.

You could also work in corporate or investment banking.

Related careers

You may be interested in:

Last updated: 30 October 2017