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Contact us


Chat with an adviser using webchat. This service is open from 8am to 10pm, 7 days a week.


Call 0800 100 900 to speak to an adviser. Lines are open from 8am to 10pm, 7 days a week. Calls are free from landlines and most mobile numbers. Find out about call charges and freephone numbers.

If you need advice in a different language, choose option 5 to speak to an adviser using an interpreter.

Web form

Use our web form to ask your question and we'll get back to you as soon as possible.


Tell us your number and we'll call you back.

Face-to-face advice

Call 0800 100 900 to find out if you're eligible for a face-to-face appointment with an adviser.


Text your name and the word ADVICE to 07766 413219 and a National Careers Service adviser will call you back for free. You can also use this text number to ask for information like telephone numbers and addresses. Please note we can't open pictures sent by text.

Contact us by post:

National Careers Service
PO Box 1331
Newcastle Upon Tyne
NE99 5EB


Complete our feedback form to make a suggestion or leave a comment.

Technical Support

Complete our technical support form if you're in England and need technical help to use any of the tools on the website. You can also call 0800 100 900 (8am to 10pm, 7 days a week).